Last updated: 31 August 2026
The short version
Seven days, counted from when your access opens, not from when you paid.
If the programme is not right for you, email info@aibuildersnation.com within seven calendar days of receiving access and we will refund you.
Why it starts at access, not at purchase
Because you can buy before a cohort opens. If the guarantee started on the purchase date, someone who enrolled three weeks early would have used up their whole guarantee before seeing a single lesson. That would not be a guarantee, it would be a technicality.
So the clock starts the day your access opens. Everyone gets a real seven days with the actual material in front of them.
This is the 7-Day Build With Confidence Guarantee referred to on our sales page.
What is covered
All five of our products carry the same seven day window:
| Product | Refund window |
|---|---|
| Build & Launch With AI, four week cohort | 7 days from access opening |
| VIP, 12 month recording library | 7 days from access opening |
| Replay Access Only | 7 days from access opening |
| App Builder Accelerator Vault | 7 days from access opening |
| Builder Starter Pack | 7 days from access opening |
If you bought an optional upgrade alongside your cohort enrolment, the upgrade follows the same window as the enrolment.
How to request a refund
Email info@aibuildersnation.com with:
- The email address you used at checkout
- Your order number, which is in your confirmation email
- One line on what did not work for you
You do not have to justify yourself at length. The one line is genuinely just so we can improve the programme. We will not argue with you or put you through a retention script.
What happens next
We aim to confirm within two working days. Once approved, the refund goes back to the same payment method you used. How long it then takes to appear depends on your bank or card provider, typically between three and ten working days, and that part is outside our control.
When a refund is processed, your access to the lessons, recordings and community ends.
What is not covered
We will decline a refund where:
- The request comes after the seven day window has closed
- The account has been shared, or the material has been redistributed or resold
- The request is a repeat, meaning you previously bought and refunded the same product
- There is clear evidence of abuse, such as bulk downloading the entire recording library and then requesting a refund
We would rather state these plainly than hide them. They exist because the material is delivered instantly and in full, not because we want to make refunds difficult.
Declining an optional upgrade
Saying no to the VIP upgrade, the replay offer, or any other optional add on never affects your cohort enrolment. Your original purchase stands, in full, regardless of what you decline afterwards.
Chargebacks
If something has gone wrong, please email us first. We will almost always sort it out faster than a bank dispute will, and a chargeback raised without contacting us results in access being withdrawn while the dispute runs.
Your statutory rights
Nothing in this policy removes rights you have under the consumer law of your own country. Where the law gives you more than this policy does, the law wins.
Contact
info@aibuildersnation.com
This document is a plain language draft prepared for review. Have a qualified lawyer in your jurisdiction check it before you publish.